Diversity Advocate

Please apply on our Indeed posting.

This role integrates direct client services, outreach, and organizational leadership to ensure equitable access and inclusive practices throughout the DVSP. The Diversity Advocate also contributes to crisis line support, shelter coverage, and rotating on-call responsibilities to maintain 24/7 service delivery.

This is a position working from Monday to Friday from 9 am to 5 pm. Flexibility is required based on program and crisis needs, including participation in on-call responsibilities and occasional evenings, weekends, and community meetings.

Summary of Descriptions and Responsibilities:

Client Advocacy & Case Management

• Deliver individualized, trauma-informed case management to survivors of domestic violence, intimate partner violence, and related abuse.
• Conduct intake, needs, and danger assessments with an emphasis on culturally responsive and inclusive approaches.
• Maintain confidentiality and ethical standards in compliance with state and federal regulations (including VAWA and HIPAA).

Culturally Responsive Support

• Act as an internal resource on diversity, equity, inclusion (DEI), and culturally responsive advocacy.
• Provide referrals to culturally specific services (LGBTQ+ support, immigrant/refugee services, tribal programs, disability resources, etc.).
• Arrange interpreters and translate materials as needed to ensure language access.

Crisis Line Support & Shelter Coverage

• Provide empathetic, trauma-informed responses to callers on the crisis line during scheduled shifts or as needed.
• Support shelter operations by covering shifts when needed, including responding to emergencies, assisting residents, and maintaining safety standards.
• Ensure continuity of services during high-demand times or emergencies.

On-Call Responsibilities

• Participate in a rotating weekend on-call schedule to support crisis intervention, staff questions, and after-hours emergencies.
• Provide phone support and guidance to staff during on-call periods and escalate urgent matters to leadership as appropriate.

Outreach & Community Partnerships

• Build and maintain partnerships with culturally specific community organizations, faith communities, and other service providers.
• Participate in coalitions and working groups focused on equity and inclusion in domestic violence services.Assist with outreach events, training, and presentations to increase accessibility for underserved populations.

Education & Training

• Deliver internal staff training on cultural competency, anti-racism, implicit bias, and inclusive service delivery.
• Collaborate with leadership to review and improve policies and procedures to reduce barriers to access.
• Stay current with emerging research and best practices in diversity, equity, inclusion, and trauma-informed care.

Safety Planning & Crisis Intervention

• Develop individualized safety plans that incorporate culturally specific considerations and family structures.
• Provide crisis intervention with sensitivity to immigration, gender, language, and cultural dynamics.
• Collaborate with legal advocates, law enforcement, and other agencies as needed while respecting client autonomy and confidentiality.

Data, Reporting & Compliance

• Maintain accurate documentation in Empower regarding client demographics, services provided, and outcomes.
• Collect service and outcome data for grant reports; ensure grant contract compliance and complete required training.
• Use data to identify gaps in services and recommend program improvements.

Professional Development

• Participate in ongoing training and supervision related to domestic violence, diversity, trauma-informed care, and cultural humility.
• Maintain state certifications or licensing requirements if applicable.
• Engage in reflective practice and seek feedback to continually improve culturally responsive advocacy.

Desired Qualifications:

• Group counseling and facilitation skills, including effective communication, conflict resolution, problem-solving, and crisis management.
• Excellent ability to assess a situation and intervene appropriately and effectively.
• Ability to solve practical problems and work with a variety of concrete variables where limited standardization exists.
• Ability to interpret a variety of instructions furnished in various forms.
• Respond empathetically to survivors of crime to reduce trauma and provide support during crisis intervention.
• Communicate and interact effectively with individuals and groups in stressful situations.
• Work effectively under conditions of limited supervision, stress, and rapidly changing situations and circumstances.
• Willingness to participate in rotating on-call and provide occasional evening/weekend coverage.

Preferred Qualifications:

• Bachelor’s degree in social work, human services, or a related field (or equivalent experience).
• Experience working with survivors of domestic violence or vulnerable populations preferred.
• Knowledge of trauma-informed care, cultural humility, and best practices in domestic violence advocacy.
• Bilingual (Spanish/English) preferred.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance policy (up to $100,000 at no cost to employee).
• Paid holidays, paid sick, and paid vacation.
• Short-term disability insurance
• Simple IRA with employer matching up to 3%.
• Comprehensive Employee Assistance Program (EAP).
• Employee recognition, bonuses, and other incentives may be available.

Our Pillars:

• Everyone has the right to a safe, self-determined life free from violence.
• Interpersonal violence impacts individuals, families, and communities across all identities.
• Services are inclusive and accessible regardless of race, ethnicity, gender identity, sexual orientation, religion, ability, or socioeconomic status.
• Violence has intergenerational impacts requiring intervention, prevention, and education
• Domestic and sexual violence are rooted in power and control.

Safe Harbor Crisis Center strives to create a community where violence and abuse are not tolerated. Our prevention and intervention services can help empower each individual to reduce violence in Davis County.

Safe Harbor Crisis Center is an Equal Opportunity employer and encourages all candidates to apply including members of the LGBTQ+ community.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance