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Receptionist/Office Assistant

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Receptionist/Office Assistant

Admin/Operations

General Summary:

The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees, welcoming visitors and clients, answering questions, and ensuring that visitors receive assistance. This is an in-office position Monday through Friday.

Essential Job Functions

General Office Duties:

•    Attend Children’s Service Society staff meetings as scheduled

•    Assist CSS with copying, mailing, printing, scanning and other duties as assigned 

•    Follow company policies and procedures 

•    Keep personal use of time to a minimum

•    Submit agency paperwork to the appropriate supervisor on time

•    Follow the dress code and represent the agency in a positive manner

•    Communicate with co-workers and team members positively, respectfully, and professionally. Willing to work on good communication techniques, team building techniques, and other ways to improve the CSS team

General Job Duties:

•    Answers phones in a prompt and professional manner

•    Greets walk-in clients

•    Maintains communication, including phone messages, mail, faxes, and any other systems

•    Maintains front area presentable, including informational materials

•    Organize, maintain, and restock work/copy/kitchen room regularly and as needed

•    Ensures brochure/information desk in the front area is properly stocked

•    Support the Executive Director with Board of Directors tasks including minute taking

•    Ensure all rooms are ready for in-person meetings 

•    Familiarized with all programs to be able to answer basic questions

•    Occasional driving is required to make purchases

•    Other duties as assigned, including minute taking at different meetings


Education and Experience: 

Associate degree or bachelor’s degree or comparable experience in an office setting preferred as well as skills and knowledge of computers and proofreading. Bilingual English-Spanish preferred.


Skills Needed:

•    Customer service skills, excellent communication skills

•    Proficient in English, able to proofread documents

•    Excellent time management

•    Multitasking, Social skills, Organization, Technical skills, Stress resistance, Problem Solving, and Empathy


Physical Requirements: Percentage of Work Time Spent on Activity

0%-24%    25%-49%    50%-74%    75%-100%

Seeing: Must be able to read computer screen and various reports

75-100%

Hearing: Must be able to hear well enough to communicate with employees and others

75-100%

Standing/Walking:

25-49%

Climbing/stooping/kneeling:

0-24%

Lifting/pulling/pushing:

0-24%

Fingering/grasping/feeling: Must be able to write, type, and use phone system

75-100%

Additional Info

Job Type : Full-time

Education Level : Associate Degree

Experience Level : Entry Level

Organization Mission : Children’s Service Society of Utah empowers families, caregivers, and professionals through services supporting the safety and well-being of children.

DEI/Nondiscrimination Statement : Children’s Service Society of Utah strives to serve all individuals, including clients, staff members, community partners, professionals, families, and children in our community. We endeavor to provide a welcoming, inclusive, and safe space where everyone is valued, supported, and respected for who they are and how they contribute to the community. CSS promotes equity by meeting everyone where they are and creating an open, inclusive, and accepting environment that allows healthy growth and personal development.
CSS commits to utilizing all opportunities available to reverse and reduce structural and institutional racism and inequities in our agency and the systems we partner with. This commitment enables us to consistently review processes and procedures, programs and services, and approaches and solutions to ensure that they do not perpetuate inequities embedded in our culture.
Inclusion – By serving all children and all families, CSS means to ensure that everyone, regardless of race, ethnicity, age, gender, gender identity, ability, nationality, religion, beliefs, sexual orientation, or socioeconomic background feels welcome, included, and heard.
Diversity – CSS accepts, supports, values, and respects all cultures, races, orientations, and all individual and unique characteristics that enrich the agency and enhance an environment of acceptance and empathy.
Equity / Accessibility – CSS will ensure equity by providing services, programs, and interactions that address each individual’s unique circumstances. We will examine policies and procedures to advance equity, accessibility, and access in all programs, services, initiatives, and activities to advance equity goals. No one is excluded for any reason that can be controlled or modified. CSS will ensure equity by providing services, programs, and interactions that are neutral and unbiased. We actively strive to guarantee that all programs, services, initiatives, and activities advance equity goals and no one is excluded due to visible or invisible differences.

Job Location : 655 E 4500 S, Salt Lake City, UT 84107

Work Model : On-site

Closing Date : 2/27/2025

Compensation Type : Hourly

Job Status : Nonexempt

Benefits Offered : Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Plan, Paid Holidays, Paid Time Off

Pay Range : $19-$22

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