Bilingual Spanish-Speaking Advocacy Coordinator

JOB TITLE: Bilingual Spanish-Speaking Advocacy Coordinator

REPORTS TO: Spanish Advocate Team (SAT) Supervisor

HOURS: Full-time

Pay: $21

BENEFITS: Tier 1 Bilingual Spanish-Speakers receive an additional $1 per hour already included in the base pay rate, 401k 3% match after six months of employment, PTO, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)

JOB SUMMARY:

Advocacy

Provide individualized support and advocacy for Spanish-speaking survivors of domestic/dating abuse, sexual assault/rape, stalking, and/or sex trafficking.  Make reports to DCFS as warranted.

Support survivors with problem-solving and goal setting; assist them in creating safety plans; provide education on choices and rights; and connect them to community resources.

Monitor Spanish-speaking voicemail to ensure timely response to messages.

Provide on-call SAT coverage (this includes nights and weekends as needed)

Respond as needed to advocacy needs at the emergency dept for sexual assault and DV victims.

Assist with the Spanish-speaking support group and provide community resources to attendees.

Assist with clinical appointments as directed by the SAT Supervisor/Bilingual Counselor.

Respond with in-language services when Spanish-speakers need emergency shelter or when they are high lethality.

Cultivate professional relationships with program participants and colleagues to create an atmosphere of empathy, safety, support, and collaboration -- that supports survivor success.

Maintain up to date information about culturally relevant community resources.

Participate in weekly/monthly staffing meetings with the Spanish advocacy team.

Provide record requests for Spanish-speaking survivors.

Document services provided accurately, in a timely and organized manner.

Follow policy & procedures (including compliance w/DHS contract requirements).

Must be able to maintain professional and ethical standards in all interactions.

Must be willing to do other advocacy duties as assigned to ensure client needs are priority.

Coordination

Provide translation when necessary, ensuring agency materials, forms, and client documents are in Spanish for Spanish-speakers with limited English proficiency.

Assist the SAT Supervisor in coordinating weekly/monthly staffing meetings with the Spanish advocacy team.

Coordinate the SAT On-Call Calendar monthly, ensuring team members are signed up for needed shifts and that the calendar is communicated to needed parties.

Coordinate advocacy needs for Spanish language shelter clients by ensuring they have been offered in-language advocacy within a business day.

REQUIREMENTS:

Bachelor’s degree in social science field preferred, or equivalency of minimum 2 years human services-related experience

Demonstrated knowledge of the dynamics of domestic violence and sexual assault, and minimum 1 year experience providing victim advocacy

Clear criminal background check

Demonstrated cultural competency and ability to effectively work with those from diverse backgrounds and experience

Knowledge of community resources and how to access them

Ability to maintain professional demeanor in challenging circumstances

Ability to complete tasks with minimal supervision

Sensitivity to the needs of participants and ability to maintain confidentiality 

Ability to work independently and as part of team to deliver services

Proficiency in Microsoft Word, Excel; experience with Database Entry

Patience and willingness to be open to new ideas and ways of doing things

Dependable auto transportation, valid Utah State Driver’s License, and proof of insurance; clean driving record