Community Engagement Manager

Hours: Full time, 32 hours per week, some evenings and weekends

Salary: $28-33 per hour

Benefits: Health benefits, twelve paid holidays, mileage reimbursement, starting at 15 days of paid personal time off Work

Location: Must be in the Salt Lake office 3 days per week, some in-state travel required

Reports to: Programs Director

Position Summary

This position requires a high energy, growth mindset, can-do work style, with a track record of growing programs and large events. The Community Engagement Manager (CEM) plays a pivotal role in building awareness of NAMI Utah throughout the state with the ultimate goal being to make NAMI Utah a household term.

NAMI Utah Affiliates (40%)

NAMI Affiliates are formal groups of community members, run by a volunteer leadership committees charged with promoting mental health awareness, NAMI programs, suicide prevention efforts, and advocacy efforts.

Responsibilities:

• Help develop and support affiliates throughout the state through administrative and technical assistance for compliance and reporting.
• Coordinate quarterly statewide affiliate leader meetings that include training and support.
• Plan and implement annual affiliate retreat for leader education, support, and celebration.
• Work closely with affiliate leaders, programs director and suicide prevention director to implement in-person NAMI programs and suicide prevention trainings.
• Ensure and develop processes for a smooth and positive volunteer experience that accomplishes NAMI Utah’s mission.
• Be the liaison to our national office to ensure compliance.

NAMIWalks (40%)

• Serve as the lead for NAMIWalks, including day-of leadership, planning, community outreach, procuring in-kind donations, and building awareness through social media and communications.
• Recruit, train, and manage partnerships in support of the NAMIWalks, including community organizations, schools, and clubs.
• Recruit, train, support and show appreciation for volunteers.
• Develop and manage the project timeline, budget, and event logistics to ensure a successful, safe, and mission-centered event, then be the day-of on-site lead for the NAMIWalks.
• Manage NAMIWalks walkers and teams through an online platform, including team/participant recruitment and support, data management, reporting, and communications.
• Monitor fundraising progress, prepare regular reports, and implement strategies to increase donations and participation. Continue to engage walkers, partners, participants, and volunteers through relationship building and shows of gratitude post-event.
• Maintain all event metrics and conduct a post-event evaluation, including participation and fundraising results, lessons learned, and recommend improvements for future NAMIWalks.

Social Media* (20%)

• Create, schedule, and publish compelling content across social media platforms consistent with NAMI Utah's brand and mission.
• Grow and engage online audiences through timely, responsive, and meaningful interactions.
• Monitor social media performance and use data to create reporting, optimize content, and achieve organizational goals.
• Collaborate with staff, volunteers, and community partners to highlight programs, events, advocacy, and stories of impact.

*Social media job duties may change with candidate experience.

Qualifications

• Two to three years of experience planning and leading large events (1000+ participants)
• Three to five years’ experience managing people, programs, and/or events
• Experience working with and managing volunteers
• Excellent written and verbal communication skills with diverse groups of people
• Excellent knowledge of Microsoft Office Suite (Word, Excel, Power Point)
• Ability to navigate participant management software or willingness to learn
• Strong ability to collaborate with different staff, volunteers, and outside organizations
• Comfortable speaking about mental illness and sensitive topics with compassion
• Willingness to grow in the role and take on new challenges
• Experience with NAMI or peer-based mental health organizations preferred
• Bachelor’s Degree preferred

Application Procedure

To apply send your resume and a cover letter to Steffi Lietzke, Programs Director, at steffi@namiut.org by Nov 8, 2026.