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Community Health Worker / Medical Debt Legal Advocate

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Community Health Worker / Medical Debt Legal Advocate

Outreach and Community Engagement

Responsibilities include: 

  • Assist clients in completing forms and applications for government benefits such as Medicaid, Emergency Medicaid, CHIP, SNAP Benefits, and Social Security Benefits, among others.
  • Guide clients through the complex healthcare system, acting as a bridge between clients and medical staff to address all patient concerns and resolve disputes with healthcare billing departments.
  • Aid clients in finding suitable healthcare providers based on their needs and connect them to financial and legal resources.
  • Assist with medical bills by reviewing for accuracy and applying for financial assistance. This includes reading medical charts, bills, and other relevant documents.
  • Provide assistance to clients in understanding and managing health insurance plans, explaining processes from Medicaid enrollment to medical billing and accessing various social resources.
  • Collaborate with all professionals involved in patient care to ensure that patient needs and wishes are met, particularly when they are unable to communicate for themselves.
  • Maintain daily data entry of client services and interactions with different organizations.

Candidates should possess the following skills:

  • Bilingual in Spanish and English is preferred.
  • Excellent organizational and time management skills.
  • Ability to multitask.
  • Management of multiple concurrent deadlines.
  • Exceptional attention to detail.
  • Capacity to handle a high-volume workload.
  • Balancing of long-term and short-term projects.
  • Strong written and verbal communication skills.
  • Proficiency in computer skills and problem-solving.
  • Flexibility, respect, and ability to collaborate with team members and other agencies.
  • Adaptability to changing environments.
  • Ability to work independently.

This position requires flexibility to work at different clinics and/or office depending on organization’s needs, as well as attending evening community events, tabling events, and occasional weekend events.


How to apply: 

To apply, please submit a resume to HCM's Health Outreach Program Manager Carlos Flores at cflores@hcmutah.org.

Additional Info

Job Type : Full-time

Organization Mission : We respond to the underserved community’s need for health and well being. We share God-given resources, connect people to community services, and assist individuals and families towards independence and full participation in the community. We do this to fulfill the mission of Jesus Christ and in the spirit of the Sisters of the Holy Cross.

DEI/Nondiscrimination Statement : Holy Cross Ministries (HCM) was created over 25 years ago to respond to the needs of underrepresented communities in Utah. Diversity, equity, inclusion, and acceptance are integral to our Mission and Vision, which define who we are as an organization. Our focus has always been building just, compassionate, sustainable, and inclusive communities. This social justice emphasis is at the core of all we do and is in keeping with the legacy of the Sisters of the Holy Cross.

To address the challenges and opportunities of an ever-growing and diverse society, HCM commits to…

Ensuring every person has a voice and feels represented and respected.
Continually evaluating our environment to make sure all clients, volunteers, staff, and board members feel respected and valued regardless of gender, race or ethnicity, age, religious affiliation, sexual orientation or identity, disability, education, or any other defining characteristic.
Maintaining and enhancing our culture of inclusivity across all levels of the organization.
Recognizing and celebrating the diversity of our individual lived experiences and bestowing grace and acceptance of the whole person.
Ensuring all policies, procedures, and standard practices model diversity, equity, inclusion, and acceptance.
Being a model organization by leading in efforts and collaborative partnerships that develop, strengthen, and support initiatives, partnerships, and policies that ensure diversity, equity, inclusion, and belonging.
HCM lives these commitments and is routinely looking for ways to enhance our diversity, equity, and inclusion practices. As our awareness and understanding expands, so will our diversity, equity, and inclusion efforts and focus as we continue to look for opportunities to foster acceptance and belonging.

Work Model : On-site

Compensation Type : Hourly

Job Status : Nonexempt

Benefits Offered : Health Insurance, Vision Insurance, Retirement Plan, Paid Holidays, Paid Sick Time, Paid Time Off, Dental Insurance

Pay Range : $20.00 - $23.00

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