Concert Donor Relations Assistant

Application link: https://utah.peopleadmin.com/postings/199014

Perks of working at Red Butte Garden, a department of the University of Utah:

UTA pass while actively employed at the University of Utah.

Discounts for campus events and the campus store, as well as campus library privileges.

Staff receive a half-price discount on Garden classes, an employee discount in our gift shop, advance registration opportunities for kids camps and concerts, and two free concert tickets for our Outdoor Concert series.

Red Butte Garden is accessible via several bus routes that stop in Research Park and at the University Medical Center, as well as the Trax Red line, followed by a short walk or on-demand university campus shuttle. The campus shuttle offers a direct line to Red Butte Garden via the Sunnyside Route.

https://commuterservices.utah.edu/uta/

https://commuterservices.utah.edu/campus-shuttle/

https://www.redbuttegarden.org/directions/

Responsibilities    

Primary responsibilities will include but aren’t limited to:

Greeting and directing guests

Scanning tickets and wrist-banding donors

Setting up and take down before and after shows in the Donor area and reserved seats

Assist guests with questions and hospitality needs

Working with volunteers and assisting team members with the smooth and safe operation of the Donor area and entrance gate.

Work will be performed outdoors where temperatures will fluctuate to sometimes extreme levels with chances of precipitation and windy conditions.

Minimum Qualifications    

This is a seasonal, temporary, non-benefited position that can be used for positions six months or less.

Seasonal work generally means work that by its very nature can only be performed during certain times of the year.

Preferences    

Demonstrates exceptional customer service and communication abilities.

Exhibits advanced analytical and assessment skills.

Capable of promptly addressing Donor needs and effectively managing unforeseen situations.

Maintains professionalism, proper etiquette, and sound judgment in various circumstances.

Proficient in identifying situations requiring escalation to higher management and taking appropriate action.

Special Instructions Summary    

Additional Information    

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information can be located on the University of Utah Non‑Discrimination page.

Online reports may be submitted at oeo.utah.edu.

Application link: https://utah.peopleadmin.com/postings/199014