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Guest Services Representative

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Guest Services Representative

Customer Service

Join Our Team at Red Butte Garden!
Retail and Guest Services Representatives Wanted

About Us:
Red Butte Garden is a place of beauty, discovery, and connection. Join our Retail or Guest Services team and play a key role in creating memorable experiences for our guests. If you’re enthusiastic, reliable, and love engaging with people, we want you on our team!

Position Overview:
We are hiring for two roles: Retail Representative and Guest Services Representative. During the interview process, candidates will be considered for both roles, and successful applicants will be offered one position based on their strengths and team needs. All team members are cross-trained in both areas, offering flexibility in scheduling and the opportunity to contribute across both areas.

What We’re Looking For:
We’re excited to meet candidates who:
• Are friendly, approachable, and love engaging with people.
• Enjoy a dynamic, ever-changing environment.
• Bring reliability, enthusiasm, and a positive attitude to every shift.
• Are detail-oriented with a commitment to accuracy.
• Are available to work year-round, with increased hours during the summer months, including evenings and weekends.

What We Offer:
• Flexible, part-time hours, with more hours available in the summer due to higher guest volume and extended hours, and fewer hours in the winter. Great for students or those seeking a job with flexible hours.
• A friendly, supportive team where your contributions are truly valued.
• Valuable customer service experience in a dynamic and engaging environment.
• Fantastic benefits, including:
  •  UTA bus pass for your commute.
  •  Free garden membership and discounts on classes and gift shop items.
  •  Two complimentary tickets to our celebrated Outdoor Concert Series

Red Butte Garden is accessible via several bus routes that stop in Research Park and at the University Medical Center, as well as the Trax Red line, followed by a short walk or on-demand university campus shuttle. The campus shuttle offers a direct line to Red Butte Garden via the Sunnyside Route. 


Responsibilities:

• Welcome and assist guests, ensuring they have a positive experience.
 • Sell admission tickets, memberships, and gift shop items with accuracy and efficiency.
 • Provide helpful information about the garden, events, and memberships.
 • Help maintain a clean and inviting space in both the lobby and gift shop.
 • Work with your team to ensure smooth operations and an excellent guest experience.


Minimum Qualifications:

High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.


APPLICATION LINK: https://utah.peopleadmin.com/postings/178441



Additional Info

Job Type : Part-time

Education Level : High School/GED

Organization Mission : To connect people with plants and the beauty of living landscapes.

DEI/Nondiscrimination Statement : The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

Job Location : Salt Lake City

Work Model : On-site

Closing Date : 3/31/2025

Compensation Type : Hourly

Job Status : Nonexempt

Pay Range : $13.50/hour including a free public transportation pass with employment.

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