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Housekeeper
Location: Ronald McDonald House
Team: Operations
Starting Rate of Pay: $18.50/hour
Pay Grade: B
Position Type: Full Time, Non Exempt
Reports to: Housekeeping Manager
Our Culture: We provide essential services that strengthen families, remove barriers, and help ensure the best possible outcomes when children need healthcare
Current Programs: SLC Ronald McDonald House, SLC Primary Children’s Hospital Family Rooms (3), University of Utah Hospital Family Room, Lehi Primary Children’s Hospital Family Room, Taylorsville Behavioral Health Campus Family Room, Ogden Regional Medical Center Hospitality Cart
Benefits: Paid Time Off, Paid Holidays, Medical, Dental, EAP, Vision, 401K, Life and Disability Insurance
Position Summary:
The Housekeeper is responsible for providing guest services through the primary responsibility of daily cleaning of guest rooms and program spaces to ensure mission excellence, cleanliness, safety and order for the vulnerable population that served at the Ronald McDonald House (RMH). Housekeepers will ensure that individual guest rooms are cleaned and turned in a timely and efficient manner, and that common living spaces, public restrooms, and storage areas are cleaned and organized, with exemplary care and attention to detail.
Primary Duties and Responsibilities include:
Program Cleaning and Disinfection:
Ensure the cleanliness and order of the House including all vacant guestrooms, public restrooms, common living spaces and storage areas, including but not limited to:
Cleaning and making up guest rooms according to current checklists and protocols at the Ronald McDonald House in priority order to allow for timely turnover
Assisting with regular and daily cleaning of spaces within The House, cottages and regularly as scheduled within RMH Hospital Family Room Programs
Washing, folding and putting away laundry
Dusting, vacuuming and organizing common living spaces
Cleaning, mopping and tidying of RMH kitchens
Cleaning and stocking public restrooms
Emptying kitchen garbage
Inventory of housekeeping supplies as directed
Stocking, maintaining and organizing cleaning closets, linen locker, housekeeping locker and main storage area, ensuring labels are accurate and present and in good order
Refilling guest room chemicals and supplies as needed
Health & Safety :
Assist in the safety and security of the team, guests and mission, including but not limited to:
Using appropriate green chemicals and other tools and resources as directed
Wearing proper PPE or other safety measures as directed to maintain the safety of yourself, other staff and volunteers, and guests of RMH
Reporting needed repair or replacement of appliances, furnace, air conditioning, furniture, and other household items, including walls or other areas in RMH programs
Promptly reporting any safety or security concerns to Guest Services and/or Team Leadership
Ensuring that House guidelines are followed, and rules are enforced as needed
Communicating with house staff and volunteers regarding room availability and guest family needs
Ensuring that windows and doors are locked and secure
Monitoring against electrical fire and domestic mishaps
Timely Room Turnover and Program Excellence:
Assist in the maximization of mission impact and excellence through thoughtful room turnover including:
Communicating with house staff and volunteers regarding guest check-outs, room availability and guest family needs
Communicating with other housekeeping team members in person and via text on tasks and areas of work to help ensure teamwork, efficiency and strong team coordination
Communicating with your supervisor, operations leadership and guest services team as needed to foster collaboration and understanding between departments
Working with team and supervisor in the prioritization of tasks and rooms needed to meet the needs of guest families and to maximize mission impact
Balancing the needs of speed, efficiency and work excellence to the best of your ability
Other Duties and Responsibilities:
Maintaining positive and professional communications, and boundaries with staff, volunteers, and guests at all times
Collaborating and cooperating with all Housekeeping team members to create a positive team and work environment
Completing all necessary online and in-person trainings as directed, including monthly staff meetings
Organizing House storage as instructed and following protocols and supply lists
Assisting with removal of holiday decorations as needed
Preparing a daily summary of shift activities for the Housekeeping Manager, particularly noting any safety or security incidents
Assisting with other related duties as assigned
Work Environment
Most work is conducted in a communal living or shared environment in a large multi-level building, and occasionally within Family Rooms within local hospitals.
Exposure to varying temperatures indoors and outdoors, as well as noise, dust and sometimes chemicals
Position is required to work primarily onsite.
Experience Required:
Requires one year of work experience may include education or work history in the areas of housekeeping, operations and maintenance.
Education: High School Diploma
Knowledge, Skills, Abilities
Ability to communicate effectively with guests, co-workers and supervisor through proficiency in the English language
Ability to follow oral and written instructions
Ability to work both independently, and with members of the Housekeeping Team in a timely and professional manner
Ability to work well under pressure and deadlines
Strong attention to detail including cleaning protocols, guest needs and safety
Flexibility with regards to work assignments, work partners and changing priorities
Cultural competency to effectively work among wonderfully diverse staff, volunteers and guests
Other:
Passion for the mission of RMH
Proficiency in the Spanish language is valued for this role, but not required
Essential Physical and Sensory Requirements:
Must be able to bend, lift 50 pounds, and perform basic cleaning tasks and deep cleaning.
Prolong periods of standing, walking, and frequently pulling, pushing, and bending.
Background Check and I-9 Requirement:
Ability to successfully pass criminal background/sex offender registry check and receive work authorization through the I-9
Additional requirements
Willingness to meet Ronald McDonald House immunization requirements due to proximity with vulnerable patients and their families. to meet Ronald McDonald House immunization requirements due to proximity with vulnerable patients and their families.
Application Instructions: Interested applicants are encouraged to review the full job descriptions, which I have attached. Please send your resume and/or cover letter to Tonya Morris, tonya@rmhslc.org
We welcome internal applications and employee referrals. Individuals can also apply through the Indeed job posting.
The starting schedule information: Fill the hours 1 pm to 9 pm, Sunday to Thursday, with Friday and Saturday off.
Images
Additional Info
Job Type : Full-time
Education Level : High School/GED
Experience Level : Entry Level
Organization Mission : Ronald McDonald House Mountain West provides essential services that strengthen families, remove barriers, and help ensure the best possible outcomes when children need healthcare.
We are committed to providing exceptional programs with fiscal responsibility, accountability, and compassionate thoughtfulness.
Nondiscrimination Statement : Ronald McDonald House is an equal opportunity employer and values a diverse workplace
Job Location : 935 E S Temple, Salt Lake City, UT, 84102
Work Model : On-site
Closing Date : 11/30/2026
Compensation Type : Hourly
Job Status : Nonexempt
Benefits Offered : Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Plan, Paid Holidays, Paid Time Off
Pay Range : $18.50
Why choose a nonprofit career? Working in this sector allows you to contribute to meaningful causes, engage with your community, and make a lasting impact. Whether you're seeking a full-time, part-time, or remote nonprofit job, the UNA Job Board is updated regularly with new postings.
Start your job search today and take the next step toward a fulfilling career and discover how your skills can help strengthen the community!