Pantry to Porch Program Director

Position title: Program Director

Reports to: Executive Director

Program location: Salt Lake County & Utah County, Utah

Employment location: Remote, in Utah, with potential occasional in-person events

Hours per week: 20

Salary: $25,000 annually

Anticipated start: July 2026

Position Summary

Pantry to Porch seeks a Utah-based Program Director to oversee the operations of our free food pantry home delivery service program. The Program Director is responsible for overseeing the logistics, communication, and coordination of food deliveries from community partners and volunteers to clients. This role ensures a seamless connection between volunteers, clients, and partners, while maintaining efficiency and clear communication. The Program Director also contributes to volunteer recruitment and retention efforts, in collaboration with the Executive Director. The Program Director works with the Executive Director to develop and grow the program, including making improvements to the service, expanding our community partner list, and improving volunteer engagement.

Key Responsibilities

Delivery Coordination and Tracking

Organize and manage food deliveries with partners, clients, and volunteers

Communicate all pertinent delivery details to involved parties

Map out delivery routes to optimize efficiency for volunteers

Assign delivery tasks and ensure clear communication of assignments

Submit monthly program data, including relevant delivery and volunteer data

Client Management

Oversee and maintain client registration process to ensure simplicity and accessibility

Communicate with clients regarding deliveries and program eligibility and address questions from existing/potential clients

Resolve client issues related to delivery operations, including concerns about deliveries and updating relevant client information

Volunteer Recruitment and Management

Recruit, onboard, and support volunteers, including volunteer recognition

Search for volunteer recruitment opportunities in the community (events, websites, higher education institutions, etc.)

Communicate delivery procedures to volunteers in a clear and timely fashion

Resolve any volunteer concerns related to delivery

Partner Relations

Maintain regular communication with partners to streamline delivery logistics

Seek out new partnership opportunities with community organizations

Qualifications

Excellent organizational skills, including attention to detail and time management

Excellent verbal and written communication skills, including effective communication with people from diverse backgrounds

Experience managing volunteers and/or logistics

Proficiency with digital platforms, including email, word processing, web searching, mobile applications, and others

Ability to work independently and think critically about logistics and operations

Ability to resolve conflicts and handle sensitive client or volunteer concerns with compassion and professionalism

Collaborative mindset and ability to work with diverse stakeholders

Ability to identify and resolve issues effectively

Understanding of and commitment to building diverse, equitable, inclusive, accessible, and just systems of mutual aid and community support in Utah

Understanding of, or willingness to learn about, food systems, food justice, and community resources and programs

Spanish language skills (preferred)

Application

To apply for the Program Director position at Pantry to Porch, please submit a resume/CV and a 1-2 paragraph statement of interest to director@pantrytoporch.org with “Program Director Application” in the subject line. 

Pantry to Porch opposes discrimination and injustice in all forms. Research shows that members of underrepresented groups tend to apply for jobs only if they meet all listed requirements. At Pantry to Porch, we seek the best candidate for the job, and that candidate may not always meet 100% of the listed qualifications. If you are passionate about our work and interested in joining our team, we encourage you to apply! We welcome all applications from a wide range of candidates. All employment decisions are based on organization needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, disability status, family or parental status, or any other status protected under the law.