Program Manager

Job Responsibilities:

45%

Grants Management:

• Clearly and consistently communicates funders’ goals, objectives and expected outcomes to staff, contractors, and volunteers
• Builds and maintains relationships with grants administrators and program partners
• Ensures compliance with grant regulations and conditions
• Writes comprehensive monthly, quarterly, semi-annual and annual reports to grantors, and submits them on time
• Works closely with the Executive Director to review progress on grant objectives, relationships with funders, financial reports, and reporting/application timelines

30%

Program Management:

• Works with Leadership and Direct Service staff to support administrative components of program planning and implementation
• Utilizes Salesforce report functions and Asana project management tools to coordinate projects and reports with the administrative team
• Maintains records of volunteer services and in-kind value of services/donations
• Onboards, supports, and provides oversight for a small pool of volunteers
• Supports Executive Director, as requested and in consideration of other responsibilities, in funds development, event planning, and marketing
• May be asked to represent THRIVE on special projects and/or committees

15%

Budget & Data Management:

• Works with the admin staff to ensure accurate drawdown of funds within contract restrictions and allocate expenses as budgets allow
• Ensures staff are entering data into database in a systematic and timely manner; provides technical assistance to staff for the purposes of entering data; trains new staff on database system
• Generates data reports as needed for staff and funders
• Modifies and updates database as needed
• Ensures client outcomes are tracked and reported in line with agency and funder goals

10%

Agency Responsibilities:

Participate in other department and organization-wide activities, meetings and trainings.

Perform other duties as assigned

Attend trainings relevant to job function, as supported by the budget and supervisor

Qualifications:

Required education, experience, certificates, licenses or registrations

• Bachelor’s degree or 4 years’ experience in nonprofit administration
• Experience, comfort, and sensitivity working in multi-cultural environments
• Written and spoken fluency in English

Competencies (Knowledge, Skills and Abilities)

• Ability to work as a part of an interdisciplinary team and multi-cultural team
• Ability to work independently and effectively manage multiple priorities and one's own schedule
• Flexibility to adapt to changing program requirements and political climate
• Willingness to be in a state of continuous learning and feedback exchange
• Ability to understand government contracts and ensure compliance with all conditions
• Ability to clearly communicate with multiple stakeholders at varying levels
• Strong time management and organizational skills
• Excellent problem-solving skills
• Knowledge and experience with software such as Salesforce, Asana, QuickBooks, or similar
• Proficiency in Microsoft Office 365 and Google Apps
• Demonstrated interest in the THRIVE mission and the experience of torture survivors
• Must maintain confidentiality and appropriate professional boundaries with client information
• Must pass background check

Benefits:

We provide a comprehensive benefits package, including:

• 80% employer-paid health, dental, vision, and life insurance. 25% employer paid dependent coverage
• 401k with a 3% match, eligible from the start date.
• Flexible work schedule.
• Paid lunchtime, holidays, vacation, sick leave, and self-care time.
• Generous training and professional development opportunities.
• A trauma-responsive culture that prioritizes self-care, professional development, and a client-centered approach to healing.

Supervisory Responsibilities: No supervisory responsibilities

Work Environment:

• Work is performed primarily on-site at THRIVE offices in Murray, UT, with hybrid remote flexibility after 90 days
• Additional time away from the office is likely, including outreach events, grantor meetings, and community partner engagements
• Time spent on the computer is approximately  80%

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit (at a desk for extended periods of time), stand, and walk. This position requires the ability to occasionally lift office products and supplies, of up to 10 pounds. This employee may be required to drive and automobile.

Travel: A valid driver’s license and current automobile insurance is required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time as necessitated by organization needs