Rape and Sexual Assault Manager

JOB TITLE: Rape and Sexual Assault Manager

REPORTS TO: Outreach Advocacy Supervisor

HOURS: Full-time, 40 hours per week

PAY: $24 per hour

BENEFITS: 401k 3% match after six months of employment, PTO, Premium Pay, Insurance (Medical/HSA,

EAP COBRA Qualified, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)

JOB SUMMARY:

The RSA Manager provides program leadership, oversight, and quality assurance for DOVE Center’s Rape

Crisis services for survivors of sexual assault. This role ensures the delivery of mission-focused,

survivor-centered, and trauma-informed services that support safety, stability, and long-term outcomes

for survivors. The RSA Manager oversees daily program operations, including hospital response (HART),

follow-up services; ensures compliance with grant and funding requirements; supervises staff and

volunteers; and collaborates with internal teams and community partners to strengthen coordinated

community response and service effectiveness.

RESPONSIBILITIES:

● Oversees day-to-day operations of the RSA program to ensure consistent and effective service

delivery for survivors of sexual assault

● Maintains and monitors program documentation and tracking systems

● Coordinates and ensures timely follow-up with all survivors contacting the Rape Crisis Helpline or

presenting for services

● Ensure compliance with licensing requirements and applicable grant/funding sources

● Implements and operationalizes program policies, procedures, and workflows

● Supervises direct reports, including hiring support, training, and performance feedback

● Monitors staff capacity and communicates program needs to leadership

● Provides case management support, maintaining a limted caseload to support team capacity and

remain current with case management practices and policies

● Provides court advocacy when needed

● Collaborates with internal teams and community partners to support coordinated services

● Builds and maintains relationships with hospitals, law enforcement and community partners

● Monitors staff capacity and communicates program needs to leadership

● Coordinates the 24 hour HART team.

● Recruits, trains, and coordinates rape crisis volunteers

● Participates in HART on-call rotation as required

● Additional duties may be assigned as necessary to support evolving program needs, staffing

changes, team coverage, and continuity of services. In these circumstances, a supervisor will

approve these duties to ensure they do not change the core purpose of this position.

CORE COMPETENCIES:

● Demonstrates cultural competency and ability to effectively work with those from diverse

backgrounds and lived experiences

● Ability to remain flexible and adapt effectively in fast-paced, trauma-informed environment

● Ability to maintain professionalism and appropriate boundaries in high-stress or challenging

situations

● Cultivate professional relationships with program participants and colleagues to create an

atmosphere of empathy, safety, support and collaboration within the workplace

● Ability to navigate legal systems and process and communicate complex legal information clearly

and effectively to survivors

● Ability to provide supportive supervision, coaching, and constructive feedback in a

trauma-informed and strengths-based manner

● Sound judgement and ability to make timely, ethical decisions while balancing client needs, staff

capacity and program priorities

● Demonstrated integrity and commitment to DOVE’s mission

● Ability to work independently and collaboratively as part of a team

QUALIFICATIONS:

● Bachelor’s degree in Social Work or other Behavioral Science field

● At least 3 years of experience working in human services field

● At least 1 year of experience working in a team management role

● Strong organizational and project management skills, with the ability to manage multiple

priorities and program demands simultaneously

● Ability to work evening and weekends as program needs require

● Strong organizational, time management, and self-direction skills, with the ability to complete

tasks with minimal supervision

● Computer proficiency with word processing, spreadsheets, databases, and email platforms,

including Google Workspace and Microsoft Office applications

● Knowledge of community resources and referral processes, or ability to quickly acquire this

knowledge

● Valid driver’s license, current auto insurance, reliable transportation

● Ability to pass required background checks (BCI) per UT DHHS contract

● Excellent written and verbal communication skills

● Knowledge of and ability to comply with local, state and federal laws pertaining to confidentiality

Please apply at the following link: https://dovecenter.bamboohr.com/careers/50?source=aWQ9MjU%3D