Resident Advocate

REPORTS TO: Shelter Manager

LOCATION: St. George, UT

HOURS: Full-time 40 hours weekly

PAY: $17.00 hourly

BENEFITS: $2.00 weekend shift differential pay, 401(k) 3% Match, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)

VALUES:  Employee will be expected to possess and demonstrate: Continual learner; self-motivator who takes initiative; outstanding attendance and punctuality; exhibit an encouraging and positive attitude; demonstrates an effective use of time, good organizational skills (including the ability to juggle projects and time commitments), and can prioritize crucial job-related tasks; can adjust to changes in normal routine and is open to requests from clients, co-staff, or administration; cooperates with staff, works well with others, provides assistance when needed, can be relied upon by co-workers/management to follow through, volunteers for assignments to enhance the organization, and is respected by his/her peers, subordinates, superiors and/or clients.  Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training.

RESPONSIBILITIES:  The Resident Advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House.  Attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House.

JOB DUTIES:

• Maintain security, safety, and upkeep of shelter
• Provide Shelter coverage on one to two overnight shifts weekly
• Follow policy and procedures
• Attend to the overall needs of the in-shelter clients
• Provide victim advocacy as needed
• Operate the 24hr hotline and provide crisis advocacy
• Support client action plan goals
• Document activities and notes in database and advocate logs

MINIMUM QUALIFICATIONS:

• Clear criminal background check
• Strong communication skills; including phone skills, bilingual helpful
• High school diploma or equivalent
• Two years of experience working with the public

Apply through: https://dovecenter.bamboohr.com/careers/27?source=aWQ9MjU%3D