Residential Support Advocate Overnight

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Job Summary

The Residential Support Advocate provides direct support, safety, and advocacy to survivors of interpersonal violence and their children in a communal living environment. This role includes facilitating crisis intervention, safety planning, and conflict resolution, while maintaining a safe, supportive, and trauma-informed space. Advocates assist residents with daily needs, connect them with community resources, uphold shelter policies, and contribute to a respectful and empowering atmosphere that supports healing and independence. This position requires compassion, discretion, strong interpersonal skills, and the ability to respond calmly in crisis situations. Peace House provides comprehensive training on domestic violence, sexual assault as well as many other topics pertinent to working with survivors and promoting the safety of those we serve and our community.

Direct Client Services (Training provided)

· Education of clients on domestic violence and sexual assault

· Answering hotline/helpline calls

· Offering services

· Providing referrals

· Crisis de-escalation and management

· Facilitating client intakes and exits

· Reinforcement of shelter guidelines

Housing Facilities

· Minor shelter maintenance and cleaning

· Lifting up to 50 lbs.

· Monitoring security

· Each advocate may have additional individual facilities responsibilities assigned

based on strengths

Record Keeping and Data Entry

· Enter client records and program data

· Monitoring client files

· Documentation of all client interactions

· Training documentation