Security EMS Officer

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POSITION SUMMARY 

The purpose of Utah’s Hogle Safety/EMS Department is to provide a professional level of service in all areas of security, safety, and emergency first-aid to all guests, staff, volunteers, and vendors. Officers will maintain a visible presence on the grounds to act as rule enforcement, safety guides, walking “signposts” to help guide and answer guest questions, and first aid. Officers may be called to assist in a variety of zoo incidents, emergencies, or needs.  Utah’s Hogle Zoo Safety/EMS Department operates as organizational security and first aid. Applicants with security and/or EMT certifications will be looked at more favorably. All Safety/EMS Officers MUST have current BLS and Stop-The-Bleed certifications, and be willing and able to render first aid, respond to security-related calls, communicate with guests and staff, and be standing or walking most of the day.  

This position is a non-benefited variable-hour position with a variety of five-hour-long shifts available via a bidding system each month. Available shifts will increase during spring-fall seasons, and decrease slightly in the winter. Utah’s Hogle Zoo Security department is staffed year-round, including on weekends and holidays, in inclement weather, and throughout the day.  At the zoo, we look for employees who are passionate about conservation, who approach their daily work with a can-do attitude, who are resourceful, who communicate respectfully with everyone, and who are ready to work hard supporting the zoo’s mission of creating champions for wildlife by making connections between people and animals to inspire action.   

Utah’s Hogle Zoo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.   

REPORTING RELATIONSHIP Reports directly to the Safety/EMS Operations Supervisor and/or Safety/EMS Programs Supervisor  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

•    Foot patrols and active monitoring of Zoo grounds, parking lot, buildings, etc. 

•    Assisting Guest Services staff in providing excellent service and communication to all zoo guests 

•    Provide excellent first-aid care to staff and guests 

•    Respond in an emergency situation in roles ranging from patient care to incident command, to liaison with 911 and outside emergency personnel •    Monitor guests and vendors for rules violations, theft, vandalism, etc. 

•    Enforce zoo rules and help cultivate an environment and culture of safety 

•    Assist the public and staff with minor vehicle-related problems 

•    Ensure proper and thorough reporting of incidents and medical calls 

•    Help reunite lost children with their parents/guardians 

•    Act in supporting roles to assist zoo staff in a variety of possible situations and emergencies as needed  NEEDED KNOWLEDGE, SKILLS, AND ABILITIES 

•    Must have excellent verbal and written communication skills. 

•    Possess a positive attitude with the ability to work with diverse staff, volunteers, and guests. 

•    Excellent interpersonal abilities. 

•    Ability to work under pressure and make sound judgments during emergencies.  

•    Strong leadership and decision-making skills.  

EDUCATION AND EXPERIENCE  

•    High School Diploma or Equivalent Required. 

•    Basic Life Support and Stop-The-Bleed Certifications Required. 

•    State of Utah/National EMS Certification AND/OR State of Utah Security Guard License Preferred.  

OTHER REQUIREMENTS FOR THIS POSITION 

 •    Utah’s Hogle Zoo is a drug-free workplace. All employees are subject to random drug testing.  

•    Provide a negative TB test prior to hire date and maintain TB testing through course of employment. 

•    Requires a valid driver's license.   

WORK ENVIRONMENT The incumbent performs in an indoor and outdoor environment, with exposure to seasonal elements, dust, and allergens. Tasks require a variety of physical activities, which can include muscular strain. Eye, hand, and finger dexterity are required to perform essential functions. Must be able to listen and respond to a handheld radio. Ability to stoop, bend, twist, turn, climb, jump, run when necessary, and move quickly to avoid dangerous situations. Must be able to lift 50 lbs.

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