Volunteer Coordinator

The Volunteer Coordinator supports Utah Arts Alliance by recruiting, training, and managing volunteers. This role ensures that volunteers are engaged, well-prepared volunteers and that volunteer experiences reflect UAA’s values of creativity, inclusion, and community care. They oversee volunteers for the Urban Art Festival, White Party, Illuminate, weekly art making days for Dreamscapes, and for outreach booths at various local festivals, concerts, and events.

To apply, send to HR@utaharts.org a current resume, cover letter, 2 letters of recommendation from professional contacts who have worked with you, and contact info for 2 additional references. 

Org Level

• Attend monthly manager meetings to provide updates on the volunteer program and coordinate volunteer support for venues and events.
• Maintain volunteer interest forms, files, waivers, and other required documentation, ensuring all records are current and complete.
• Develop and maintain volunteer role descriptions, both general and position-specific.
• Recruit, interview, onboard, and place volunteers in appropriate roles within the organization.
• Maintain the volunteer database, including tracking volunteer participation and hours served.
• Serve as the primary point of contact for volunteers, communicating regularly and responding to inquiries in a timely manner.
• Conduct volunteer orientation and training sessions to prepare volunteers for service opportunities.
• Oversee volunteers during events and projects, and train staff on effective volunteer supervision.
• Lead ongoing volunteer recruitment, engagement, and retention efforts.
• Create and manage volunteer recognition and reward programs.
• Coordinate volunteers for major UAA events and other organizational programs as needed.
• Collect, analyze, and act on volunteer feedback through post-event and post-shift surveys.
• Plan volunteer appreciation events, recognition activities, and volunteer socials.
• Regularly update volunteer FAQs, contact lists, and other volunteer resources.

Event and Festival Volunteer Coordination Responsibilities

• Must be on-site for each event, including set up and tear down.  Every event will require a different amount of hours with varying hours of 5-20 in the months leading up to and immediately after an event/festival. Hours every week are not guaranteed. Work times are flexible, but must be able to attend (in-person or virtually) regular event planning meetings held during the work week, must be able to help with event and festival set up and tear down, and must be able to work all scheduled events, which take place Friday evenings and/or on weekends. 
• Co-create a volunteer application and interest form with the Events Manager
• Communicate with the Events Manager and other team members to determine volunteer needs for each event or festival
• Create general and event-specific volunteer role descriptions
• Interview interested volunteers and match them to roles for SLC White Party, Illuminate, Urban Arts Festival, and other UAA programs

KUAA FM and UAA Outreach Tabling Events

• Seasonal, as needed. The Volunteer Coordinator is not expected to work the booth at community events. 
• Create, train, and steward a bank of volunteers who serve as ambassadors at community events.
• Maintain a calendar of key community events at which UAA will have a presence and volunteers are needed to interact with the public at a KUAA/UAA booth. Coordinate with Outreach Manager and KUAA Admin.
• Maintain booth kit, including working with Marketing to ensure signage and flyers are up to date. 
• Recruit volunteers and maintain contact lists.
• Works with the Marketing Manager to ensure the booth has updated signs, handouts, etc. and the volunteers have updated talking points. 

Dreamscapes Volunteer Coordinator

Oversee weekly volunteer art making event for Dreamscapes.

Required Qualifications & Skills

• Self driving, passionate, personable, organized, great communication skills. 
• Passion for Utah Arts Alliance’s mission to foster the arts in all forms
• Experience coordinating volunteers, especially in arts, nonprofit, or festival settings
• Prior experience helping to coordinate events in a fast-paced or public-facing environment
• Outstanding communication and organizational skills, including timely email and Slack responsiveness
• Ability to communicate effectively across all levels of the organization, including staff, volunteers, and leadership
• Strong customer service orientation and ability to manage public-facing operations
• Team-player who works well with diverse personalities and community members
• Self-motivated with the ability to take initiative and work independently
• Proficient in basic computer applications including word processing, spreadsheets, and Google Docs
• Comfortable using Google Workspace (Drive, Docs, Sheets) for documentation and coordination
• Proficient in digital communication tools such as Gmail, Slack, and ASANA
• Experience (or enthusiasm and willingness to learn, partly self directed) with making basic arts and crafts projects (for Dreamscapes) and using related tools.
• Ability to work evenings, weekends, and long shifts during event periods
• Must have personal reliable transportation

Preferred Qualifications & Experience

• Experience managing volunteer databases and tracking hours
• Familiarity with creating role descriptions, onboarding materials, and training protocols
• Background in arts programming, community organizing, or nonprofit operations
• Experience designing volunteer appreciation system or recognition programs.
• Bilingual or multilingual communication skills.