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Zone Manager - DIY Festival

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Zone Manager - DIY Festival

Arts and Culture Customer Service Event Planning and Management Management Outreach and Community Engagement

Click HERE to Apply now!

Reports to: Artisan and Programs Manager

Overview: Craft Lake City’s Festival Zone Managers serve as the primary point of contact for a large group of exhibitors at the Annual Craft Lake City DIY Festival. Zone Managers are personable, adaptable, solution-oriented leaders with excellent customer service skills and an interest in supporting Utah’s DIY businesses. 

This is a contract, festival-specific position with a commitment of working August 8-10, 2025, with additional preparation shifts in the 4-6 weeks prior to the festival and the days immediately following the festival. The DIY Festival Kids’ Area Coordinator is required to be onsite for the duration of the DIY Fest, so working long hours in potentially extreme heat are factors to consider and keep in mind when applying for this position.

Responsibilities:

  • Serve as the primary point of contact and advocate for artisans at the DIY Fest in your assigned zone, offering excellent customer service to ensure a positive festival experience for all participants
  • Support artisans in your zone throughout the weekend, including answering questions, helping to troubleshoot issues, and escalating any special needs or concerns to management as necessary
  • Play a key role in the load-in and load-out logistics for artisans in your zone, including volunteer training and management
  • Create, organize, and distribute artisan lanyards and signage
  • Assist the Craft Lake City team with setting up and breaking down DIY Fest signage and equipment before, during, and after the DIY Fest
  • Assist in other areas of the DIY Fest as needed throughout the weekend

Qualifications:

  • 2 years of management or leadership experience 
  • Festival, large event and/or crowd management experience preferred
  • Exceptional customer service, problem-solving and communication skills
  • Organized, collaborative and self-disciplined
  • Ability to adapt in an event-driven, nonprofit environment
  • Available to read and respond to email 2–3 times per day 
  • Must be able to lift 25-50 lbs
  • Must be able to stand on their feet for upwards of 10 hours a day
  • Must be able to endure summer temperatures of 90 degrees and above 

Requirements:

  • Seasonal, contract position with the ability to work in-house at our offices 1-5 hours per week starting in July with hours increasing in August
  • Must attend all staff meetings and trainings
  • Must be able to commit to working the DIY Festival week August 4th-11th 2025 and DIY Festival weekend, Friday August 8th, Saturday August 9th, and Sunday August 10th, 2025
  • Must have your own laptop and cellphone

*Please save opportunities@craftlakecity.com to your address book to ensure that none of the important communications get filtered into your spam folder, and check your email regularly for hiring updates.*

Click HERE to Apply now!

Additional Info

Job Type : Temporary, Contract

Education Level : Not Applicable

Experience Level : Mid Level

Organization Mission : Craft Lake City® is a 501(c)(3) charitable organization that works to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art.

Nondiscrimination Statement : Craft Lake City is an equal opportunity employer. Craft Lake City will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Individuals from all cultures and communities are encouraged to apply.

Job Location : Salt Lake City

Work Model : On-site

Closing Date : 8/10/2025

Compensation Type : Hourly

Pay Range : 15

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