Uncovering the Root Cause - A Two Hour Workshop

You will learn:

• The 5 Whys: An interactive, interrogative technique based on "Root Cause Analysis," used to explore the reasons behind problems or issues
• How to move beyond the obvious symptoms of the problem to discover the root cause
• Mitigating the root cause by identifying processes that are not working well, or don’t exist
• Tips (and drawbacks) when using the 5 Whys
• The 5 Hows: A technique to develop deep and comprehensive solutions to a problem

Attendees will receive resources to implement the process with their own teams and organizations. This problem solving training is for any level of leadership.

When
October 30, 2024 1:00 PM-3:00 PM

Who Should Attend
Any professional seeking to develop their problem-solving and leadership skills. This training is for any level of leadership.

Cost
UNA Members $45 | Not Yet Members $90

About the Speaker

Deborah Stone has more than 20 years of Human Resources experience working with public and private employers and non-profit entities. She has consulted with organizations to meet immediate and long-term goals. She has trained managers nationwide, focusing on helping them improve their management and leadership skills to strengthen their organizations. Debbie has extensive experience in helping employees and managers create a positive workplace cultures..

Previously, Debbie was the HR Director in two large law firms in Washington, D.C. and Salt Lake City, UT.  She holds a Bachelor’s degree in Philosophy and in History from George Mason University in Virginia and a Master of Science in Management from the University of Maryland. She is certified as a Senior Professional in Human Resources (SPHR).